Privacy Policy

Last updated: May 17, 2026

At Cueva.ca (“Cueva”, “we”, “our”, or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, schedule a consultation, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you fill out forms, request information, schedule consultations, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Property location
• Project details
• Financing or budget information
• Any other information you voluntarily provide

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and consultation requests
• Provide information about Cueva units and services
• Improve our website and customer experience
• Send updates, promotions, or marketing communications
• Analyze website traffic and advertising performance
• Maintain security and prevent fraud
• Comply with legal obligations

3. Marketing Communications

By submitting your information through our website, you may receive communications from Cueva regarding product updates, promotions, project information, financing opportunities, and company news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

4. Cookies & Tracking Technologies

Our website may use cookies, Meta Pixel, Google Analytics, and similar tracking technologies to:

• Understand user behavior
• Improve website performance
• Measure advertising effectiveness
• Deliver relevant advertisements

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Third-Party Services

We may use trusted third-party services to operate our business and website, including:

• Shopify
• Google Analytics
• Meta/Facebook Advertising
• HubSpot
• Calendly
• Email marketing platforms

These third parties may collect and process information according to their own privacy policies.

6. Sharing of Information

We do not sell your personal information.

We may share information with service providers assisting our operations, advertising and analytics partners, contractors or consultants related to your project, and legal authorities if required by law.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your information
• Withdraw consent
• Opt out of marketing communications

To make a request, please contact us using the information below.

9. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Cueva
Website: www.cueva.ca
Email: info@cueva.ca